Privacy Policy

Effective Date: March 01, 2026

East Coast Flooring & Installations (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, communications, and services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.

1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you contact us, request a quote, fill out a form, call us, email us, or otherwise communicate with us, we may collect information such as:

Your name
Phone number
Email address
Property address or project location
Details about your flooring needs, project, or request
Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies, such as:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website
General location information
Website usage and interaction data

The FTC notes that websites commonly use cookies and similar tools for site functionality, analytics, and advertising-related purposes, and that users may see cookie notices offering choices about those uses.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and quote requests
Communicate with you about products and services
Schedule consultations, measurements, installations, or service calls
Provide customer support
Improve our website, services, and user experience
Monitor website traffic and performance
Maintain business records
Protect against fraud, misuse, or security threats
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function properly, understand visitor behavior, and improve marketing performance.

These technologies may be used to:

Remember website preferences
Measure website traffic and performance
Understand how visitors interact with the site
Support advertising or re-marketing efforts, if used

You can often adjust your browser settings to block or delete cookies. Please note that some website features may not function properly if cookies are disabled. The FTC also notes that users can manage browser privacy settings, delete cookies, and opt out of certain personalized advertising tools.

4. How We Share Information

We do not sell your personal information.

We may share your information only in limited situations, such as with:

Website hosting providers
Analytics providers
Advertising or marketing service providers
Scheduling, CRM, or contact form platforms
Payment processors, if applicable
Contractors or service providers assisting with our business operations
Law enforcement or regulators when required by law

We may also disclose information when necessary to protect our rights, property, customers, or business operations.

5. Third-Party Services

Our website may use third-party tools or services, such as website analytics, embedded maps, social media features, call tracking, form providers, or advertising platforms. Those third parties may collect information in accordance with their own privacy policies.

We encourage you to review the privacy practices of any third-party websites, tools, or services linked to or used by our website.

6. Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

The FTC advises businesses to collect only what they need, keep it secure, and dispose of it safely.

7. Your Choices

You may choose not to provide certain personal information, but that may limit our ability to respond to your request or provide services.

You may also:

Contact us to update or correct your information
Request that we delete information you have submitted, subject to legal or operational retention needs
Adjust your browser settings regarding cookies
Opt out of marketing emails by using the unsubscribe link, where applicable

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have received personal information from a child under 13 without appropriate consent, we will take steps to delete it.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining records, resolving disputes, and complying with legal obligations.

10. Florida Privacy Notice

If you are a Florida resident, you may contact us regarding questions about how your information is handled. While certain state privacy laws may apply only to very large businesses meeting specific revenue and data-processing thresholds, we are committed to handling your information responsibly and transparently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

East Coast Flooring & Installations
1000 Belle Ave. Ste: 1010, Winter Springs, FL 32708
321-316-4921
contact@eastcoastfloorsfl.com
eastcoastfloorsfl.com